Your professional generator set service provider!
After-sales Service
Our company's technical service personnel can provide more accurate and effective pre-sales and after-sales technical services to users everywhere at any time.
Quality Assurance
Our company has an independent customer service department. All diesel generator sets provided by our company are entitled to warranty service within the warranty period. Our company is responsible for contacting and repairing any failures caused by manufacturing defects in the generator sets. Wearing parts, daily consumables, and damage caused by human error or negligence in maintenance are not covered by this quality assurance.
Our company has set up the independent customer service department, which is responsible for providing the warranty of various diesel generating sets that have troubles for the manufacturing defects in the guarantee period. The wearing parts, consumable parts for daily service as well as the damage for human faulty operation or negligent maintenance don't enjoy the quality guarantee.
Pre-sales Service
Free pre-sales services include load capacity analysis, model selection and matching, technical consultation, assistance with equipment room layout, and equipment installation planning.
Free charge on providing with burden capacity
analysis, category selection, technology consultation, assistance with machinery room collocation and facilities installation
planning.
Training
In order to help users correctly master the operation, use, and maintenance of various types of generator sets, our company provides users with free on-site training or training at our training center on different types of generator sets.
For helping user to master the operation, usage and the
maintenance of different kinds of generators correctly, we offer the training service for free charge.
After-sales Service
Our company attaches great importance to after-sales service. We establish computer archives for users, and our products are covered by a nationwide warranty. No matter where you are, once we receive a service request, our professional personnel will arrive at the equipment site as quickly as possible by the fastest means of transportation, guide installation and commissioning, answer your questions, and bring you real convenience. All this starts with a phone call from you...
Our company attaches great importance to after-sales service, to the user to establish computer files, the products implement Quanguolianbao, whether you are in the ends of the earth, after receiving a request of service, our professional staff will be with the fastest vehicles rushed to the scene of the equipment, installation and commissioning guidance, for you to solve the problem, bring you a real convenience, all this is a telephone call from your began...